Concordia Publishing House Forum » Lutheran Service Builder » Problems with Lutheran Service Builder

Can't get to play button on long hymn name

(7 posts)
  • Started 1 year ago by Don Coulter
  • Latest reply from Ryan Kleimola
  • This topic is not resolved

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  1. Don Coulter
    Member

    Hi all,
    I am running LSB 2.2.14.29885. When selecting a hymn with a long name, ie. LSB 935 "Tell Out, My Soul, the Greatness of the Lord (Tell Out, My Soul, the Greatness of the Lord)" [that is how it is listed], I cannot get to the end of the hymn name to click on the play button. I have tried stretching the window and making the other panes smaller but to no avail.
    Is this a known bug?
    Is there a workaround? I am now serving a vacancy but at my home church I can get around with Concordia Organist.
    Is there another place to find the play button?

    THANKS,

    Don

    Posted 1 year ago #

  2. Ryan Kleimola
    Administrator

    Wow! That is funky, the title doesn't show up like that for me. While we work on sorting out why that is, try listening to the melodies of 838 or 946. They have the same tune.
    Would you mind checking to see what the date of your Lutheran Service Book database is by clicking Help -> About Lutheran Service Builder and then scrolling down. It should say something like Dec 8, 2009.
    I hope this helps,
    Ryan

    Posted 1 year ago #

  3. Don Coulter
    Member

    Ryan,
    I didn't think of that as a workaround but 838 plays fine, the title is short. I have listed the Lutheran Service Book date as September 30, 2009 10:14am but when I try to update it says it is up to date.

    THANKS,

    Don

    Posted 1 year ago #

  4. Jessica Stromberg
    Member

    Don, Check the settings on your monitor. It could be that you are in 680 x 480(?) and it is not scrolling correctly.

    Posted 1 year ago #

  5. Don Coulter
    Member

    Thanks for the reply Jessica but that isn't it. It happens on two different computers with two different instances of LSB running, one is 1024x768 and the other is 1280x600.
    Ryan's comment on the database date seems likely to me but both machines return an LSB date of 9/30/09 and both say they are up to date when I try to update them.

    Don

    Posted 1 year ago #

  6. Don Coulter
    Member

    Hi all,
    Any update on this? I am still getting it and I know that I have gotten at least one update since I posted originally. I am at 2.3.1.26192.

    Thanks,

    Don

    Posted 1 year ago #

  7. Ryan Kleimola
    Administrator

    Don,
    I spent some time poking at this and was wondering if you could send a screenshot of what you are seeing. The closest I have come to seeing this is when the hymn is taken from the elements for the morning or evening prayer services. In these cases the hymn title is shown as "Tell Out, My Soul, the Greatness of the Lord (Evening Prayer)." This sometimes causes the play button to be pushed off of the viewable area of the window.
    If you get a chance send a screenshot to lsbsupport@cph.org.
    I know this may be a busy week for you, but we look forward to solving this problem.
    Blessings!
    Ryan

    Posted 1 year ago #

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